Toto

Reviews

• ★ ☆ ☆ ☆ ☆
  After receiving my sub (30 mins after ordering) I noticed it was cut too short and called them. The man who answered on the phone first said "ok, so?" And i had to explain that getting a 7inch when your ordering 10 isn't fair he argued with me because it was "impossible". I suggested that they leave me a small credit for next time because I order pretty often but he continued arguing saying the only thing they could do was make a new sub and take the short one back. I told him that was overkill as it was edible and a wasted sub, that I'd go as far as sending him a picture with a measuring tape if he wanted proof, but he insisted and claimed it would be made right away and sent right away, I would just give back the bad order. 30 minutes later, still no new sub and cold food tormenting me, I called to ask for an eta and they claimed the driver left 2-3 minutes ago. I live a 10 minute drive from the restaurant. 20 Minutes past that I called back and after asking how much longer I'm supposed to wait to have dinner I was berated, accused of being greedy and told I would not get a refund (though I had said nothing about money) and he ended the call with "Enough with you". When the delivery driver finally came I asked him for his managers name, and asked what took so long. He said the phone guy was the boss, that he had to deliver other people food too and laughed at my story. So, hungry and frustrated, I took the new sub and told the driver tell your manager "enough with you" and closed the door. The driver then threw a fit in my entrance and banged things around for awhile and only left after I told him I'd call the police. Toto pizza. If you want this short sub it's sitting on my counter. If you want the replacement sub it's right next to it. Have the owner call me and I'd be happy to talk this out but these employees really messed up. Toto used to be #1...
  By Natasha C, February 07, 2017
• ★ ★ ★ ☆ ☆
  Neighborhood diner with old styling, large windows, simple food and good prices. Ordered the sub and cheeseburger and both were huge.
  By Nikhil Nair, October 16, 2016

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